Automated high-speed internet access (HSIA) for hotel guests

StayStream — Hotel Guest Wi-Fi & HSIA

Connects verified hotel guests to the internet automatically — with a luxury multilingual guest portal — as a desktop or web application.

AvailableGuest connectivity

What it does

StayStream automates high-speed internet access (HSIA) for hotel guests. It works with OPERA PMS and MikroTik routers so verified in-house guests get Wi-Fi access without front-desk intervention, and access ends when they check out. As part of the solution, StayPulse implements a luxury multilingual hotspot guest portal on the hotel’s MikroTik routers, giving every guest a polished, branded welcome to the network.

The operational problem

Guest internet accounts are often created and removed by hand at the front desk. Guests wait for access or lose it before departure, old accounts stay active after check-out, and connectivity complaints keep reaching reception and IT.

StayStream

See it in action

Interactive demonstration with fictional data — not the live system.

Edition
ReservationsRouter: Online · 183 guests online
  1. Reservation verified
  2. Wi-Fi access ready
  3. Guest can connect

Select a room, then press Connect on the guest portal.

Demo HotelGuest Wi-Fi

Connect to Wi-Fi

Enter your Wi-Fi username and secret code below

Your connection is protected

Why it matters to hotel operations

  • Reliable, ready-on-arrival Wi-Fi for every verified guest
  • No more manual hotspot accounts or front-desk intervention
  • Access ends automatically at check-out — no stale accounts
  • A polished, multilingual first impression of your hotel
  • Fewer connectivity complaints and support calls
  • Competitive market pricing with desktop or web options

Choose your edition

Both editions deliver the same result for your guests. Each hotel chooses the one that suits its operation — they are not used together.

StayStream Desktop

A Windows application installed at the hotel, for properties that prefer to keep guest-internet operations fully on site.

  • Runs on the hotel’s own server
  • Desktop console for IT and reception
  • Installed and supported by StayPulse
Installed at your hotel

StayStream Web

The new web application, managed from any computer, tablet or phone — ideal for teams that need access across the property.

  • Responsive on desktop, tablet and mobile
  • Light and dark themes
  • Router credentials never leave the hotel

Key capabilities

  • Guest access created automatically for verified in-house guests
  • Works with OPERA PMS and MikroTik routers
  • Luxury hotspot guest portal in English, Arabic, Turkish, Urdu, Indonesian and French
  • Simple guest sign-in with a room Wi-Fi username and secret code
  • Device allowance per room based on the reservation
  • Live view of connected guests and router status
  • Reports, history and role-based access for staff

Who uses it

  • Hotel guests
  • Front office teams
  • Hotel IT teams
  • Hotel management

Questions about StayStream

What is the difference between the desktop and web editions?

Both deliver the same result — automatic internet access for verified guests. The desktop edition is installed on the hotel’s own Windows server; the web edition is used from any browser. Each hotel chooses the edition that suits its operation.

Which hotel systems does StayStream work with?

StayStream works with OPERA PMS (cloud and on-premises) and MikroTik routers.

Is the guest portal multilingual and branded?

Yes. As part of the solution, StayPulse implements a luxury hotspot portal on your MikroTik routers, branded with your hotel’s name. Guests switch instantly between English, Arabic, Turkish, Urdu, Indonesian and French, with right-to-left layouts for Arabic and Urdu, on any phone, tablet or laptop.

What happens when a guest checks out?

Their internet access ends automatically, so no stale accounts remain active and front office has nothing to clean up.

How is StayStream priced?

StayStream is offered at competitive market pricing. Contact us for a quote based on your property and preferred edition.

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Want to see it with your own workflow?

Book a demo or tell us about the operational challenge you want to solve. We reply personally.

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